Shipping Policy

At The Body Canvas, we aim to deliver your jewellery safely and promptly. Please review our shipping policies below:

Processing Time

  • Order Processing: All orders are processed within 2-5 business days. You will receive a confirmation email once your order has been processed and shipped.
  • Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Methods and Delivery Times

We offer the following shipping option:

  • Standard Shipping:
    Delivery within 5-7 business days after processing.

Please note that delivery times are estimates and may vary based on your location or external factors such as courier delays or customs processing (for international orders).

Shipping Costs

  • Domestic Orders (Within India):
    A flat shipping fee of ₹99 is charged on all orders.

  • International Orders:
    Shipping rates for international orders will be calculated at checkout based on the destination. Any customs duties or import taxes applicable in your country will be the responsibility of the customer.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment on our courier’s website.

Shipping Delays

While we do our best to ensure timely deliveries, The Body Canvas is not responsible for delays caused by unforeseen circumstances, such as courier service disruptions or customs delays for international orders. If your order is significantly delayed, please contact our customer service team for assistance.

Shipping Restrictions

  • We currently ship to most countries worldwide. However, certain locations may have restricted shipping services.
  • We do not ship to PO Boxes or military addresses.

Lost or Damaged Packages

If your order arrives damaged or does not arrive at all:

  • Please contact our customer service team within 7 days of the estimated delivery date. Provide your name, order number, and any relevant details.
  • We will investigate the issue and, if applicable, offer a replacement or refund in accordance with our policies.

Contact Us

If you have any questions or concerns regarding shipping, feel free to reach out to us at info@thebodycanvas.com or through our social media channels.